U
Cancellation refund
motion-warning
schedule
I cancelled my annual subscription which renews the 6th of the month on 8/5/2026. I was debited 99.98, which was revered out. Then I was debited 54.18 but my ring account shows a debit of 49.97. Why did I not get a full refund if I cancelled before renewal? Why is there a discrepancy between debit processed and debit shown on ring account. Please advise. Thank you
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18-08-2026 19:33:03
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Justin_Ring
Hi @user_8330f8. We do not have access to account information here in the Community to be able to assist with billing or subscription issues. It is best you reach out to our support team for further assistance by giving them a call using one of the numbers available here.
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20-08-2026 20:44:52
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