‎Do amazon echo show auto load the live view when someone ring the bell?

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Apurva

Do amazon echo show auto load the live view when someone ring the bell?

Hi I am planning to buy ring door bell 3 with amazon echo show 5. I live with elderly parentgs who do not have access to mobile all the time. It is very important for them to see the person/video before answering the bell. I want to know if Amazon echo show will display live view automatically when someone rings the bell or will I have to give explicit command to Echo to dispaly the video? Thanks

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04-09-2020 07:16:32

Responses (1)

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Caitlyn_Ring

Hi @Apurva. Yes, you can set it up so that the Echo Show will automatically pull up the Doorbell's Live View whenever the button is pressed. I'd recommend taking a look at our Help Center Articles on Alexa integration [here](https://support.ring.com/hc/en-us/sections/360006043651-Ring-Alexa), as it's a great resource to find information on how our devices work with Alexa. I hope that helps! :)

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04-09-2020 20:47:08

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Apurva

Hi Caitlyn\_ring, I have connected my Echo Show 5 to the new ring doorbell. When someone press the doorbell, Alexa anounces "that someone is at the doorbell" however it does not show the live view. I have to explicitly ask "Alexa show the doorbell". Is there a configuration I have missed? Is Alexa automatically showing live view feature not yet available in Australia?

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28-09-2020 08:06:13

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stmicah0

Did you rename your Echo Show at some point? Sounds like the same issue: [https://community.ring.com/t5/Ring-App/Bug-Report-Echo-Show-not-automatically-showing-proven/m-p/56291/highlight/true#M5444](https://community.ring.com/t5/Ring-App/Bug-Report-Echo-Show-not-automatically-showing-proven/m-p/56291/highlight/true#M5444)

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19-10-2020 21:25:03

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