I was liaising with Tech Support re: 7 mins being unfilmed. After several phone calls since Ring staff did not call me once, the last call the issue was fixed. But staff were going to check over a few days to see if it worked. Still had the problem. So I had asked not to charge me $299. But they did. 

So today Im making this complaint: you charged me $299 when asking not too.

Pls reimburse my $299 and offer me 1 yr customer service subscription for total lack of service.

Ps im writing this while your staff dont know how i can make a complaint. Totally untrained. Add this to the list of poor service.