Amazon Alexa + Ring

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U
Camera notifications
troubleshooting
motion-notifies
no-notifications

Since updating phone to iOS 18, I no longer get camera notifications on my phone. Still get neighbors and alarm notifications. I have tried all the suggested things to check- nothing works

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27-11-2025 13:58:16

Responses (1)

  • J

    Hi @user_0da25b. If you have tried all the suggested troubleshooting steps for your concern, then the next best step would be to reach out to our support team for further assistance. You can do so by sending a PM to @Ring on Facebook, X, or Instagram.

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    28-11-2025 19:16:17

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      U

      I did that, twice today. Every time they tell me to turn off my phone and turn it back on, after resetting they have to call me back. They never do. Terrible customer service

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      01-12-2025 21:42:50

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