Ring.com vs App on my iphone

Question

It seems that I get a lot more events on the app on my iphone than I do when I look at the cameras on Ring.com.   I find that frustrating.   Is there a way to get the same detail on Ring.com.   Example... I had a tree come down last night in a wind storm and that shows up on the app... on Ring.com it's a non-event.

Justin_Ring · Answer

Hi @user_58c53c. Is it a snapshot or a motion recording that you are referring to? If it is a snapshot, those are not available to view on Ring.com. Snapshots are only available in the Ring app in your Event History Timeline.

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Ring.com vs App on my iphone

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