Responses (2)

V

vanessa6297

I've had the same issue lately. I can view the doorbell by asking Alexa but for some reason when someone rings the bell it won't share the announcement. All my settings are correct as well. It's a bit annoying.

1

•

15-05-2020 23:37:08

•

Reply

A

AlisonH

Did anyone find a solution to this? I’m having the same problem. My Echo show used to announce movement and doorbell presses but now it stays silent and doesn’t show the video unless asked.

0

•

15-12-2022 18:03:23

C
Caitlyn_Ring
Hi neighbors. For information on Doorbell Announcement notifications through Amazon Alexa, please review [this](https://support.ring.com/hc/en-us/articles/360018032731-Doorbell-Announcement-Notifications-Through-Amazon-Alexa) Help Center article. After ensuring everything is set up correctly in the Alexa app, test it out by ringing your Doorbell. If it's still not working, you can find troubleshooting steps [here](https://support.ring.com/hc/en-gb/articles/360050373832-What-to-do-if-your-Ring-and-Alexa-features-stop-working-). Should this concern persist, [click here to go to Amazon's Alexa Help Center](https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230) for further assistance.
0
•
16-12-2022 20:55:59
•
Reply