Solar charger connected but not charging

Question

I bought and installed a solar panel for my 2nd gen doorbell, it states it is connected and able to charge but doesn't charge the battery. It is in a south facing position and gets direct sunlight

EP0923 · Answer

Hi Kozbog, I've got same issue... anyone has responded to you? thanks

Kozbog · Answer

My door bell states that the solar panel is connected and able to  charge but it is not charging the doorbell