Can I find out what model doorbell I have from the serial number?

Question

My mother and I have Ring doorbells and I’d like to buy solar chargers for them. But I don’t know what models they are. There appears to be nothing on the box or unit itself telling us which model they are. Can anyone help?

Tom_Ring · Answer

Hi @DesJ. The model of your device can be found on the back of the device. There will be a description along with the MAC address and the serial number. Our Solar Panel options can be found here. Let me know if you have anymore questions.