I have a gray mounting bracket for my Pan Tilt camera. While trying to install the first time the camera would not clip in and the bracket clips got bent and now won't hold the camera. I think the screws were not flush enough with the bracket to allow the camera to seat properly before I slid it into place. After trying multiple times the bracket I have is no longer useful. When I called customer support they suggested a bracket that is not meant for this camera (https://ring.com/products/spare-parts-kit-for-stick-up-cam-pro-plug-in). I don't want to have to call customer support again and wait 30minutes just to be offered the wrong mounting bracket again. Is there any place I can get this bracket?I think I may just return the camera and exchange it for a new one just so I can get a new mounting bracket.

Hi @user_3a423d. Are you referring to the wall mounting plate for the Pan-Tilt Indoor Cam? It would look like the one in this Help Center article: https://ring.com/support/articles/1m5jx/install-pan-tilt-indoor-cam.

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