App alert tones won’t change for phone

Question

App is not changing notification tones on Iphone7.    No matter what I choose the app makes the same sound.

Tom_Ring · Answer

Hi @Penster2017. What is the iOS version you have installed on your iPhone and what version of the Ring app is installed? If you are not on the latest version, this could be the cause for you issue. Have you tried this on another phone?

Caitlyn_Ring · Answer

Hi @rwlade. You can choose the alert tone for motion alerts and rings within the Ring app. Navigate to Devices  your Doorbell  Device Settings  Notification Settings  App Alert Tones. You can choose a different alert tone for when someone rings your Doorbell and for when motion is detected.