According to the instructions, 'when a motion alert is triggered on your Ring device, my Amazon Echo will flash yellow, send an audible chime and announce that someone is at the front door. ' This does not happen. I can say, 'Alexa show me the front door' and she does (so we're fully connected) but I never get notified via my Alexa (Echo Show devices) and I have confirmed that notifications and motion detection are enabled in the Alexa app. I do get all notifications through my phone with no issue.

Never mind. We figured out that the Alexa app and the Ring device have to be under the same primary email address. I wish that were in the initial instructions. We're all set now.

Silly as it sounds I had this exact problem for days, once I started looking into it I found my little boy had put the show in do not disturb mode. This mode stops all notifications including ring but will allow you to view the camera, check if you have a crescent moon on the screen or when you say Alexa the bar to show she is listening is purple, if either is true you are in do not disturb mode and need to turn it of. On a show you open the drop down on the show itself then press the purple moon to shut the function off, the press the doorbell and thank me later ?

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August 31, 2025

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