Downgrading to Ring Basic

Question

I added a new camera to my Ring account, and the only option it gave me was the protect plus plan. I can't find an option to downgrade to basic, and it's telling me that it will delete all my saved recordings if I cancel the subscription. Anyone know how to make this work?

Milella · Answer

I question how much ring listens to their customers.  Here we are what 3+ years later and this SIMPLE EASY TO MAKE CHANGE has STILL not been implemented.  I guess it is a way to punish their customers who want to downgrade.

user_a8d0d4 · Answer

While cancelling my Standard plan, it showed me warning that all videos will be deleted, but after cancelling it gave me option to subscribe to Basic plan which I quickly did and I still see my old videos. Not sure if they will be deleted later.