Ring Video Doorbell
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Recent Solutions
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U
user_07c1df
Accepted Solution
How to transfer account to different doorbell camera
connectivity
account-settings
I had purchased a new doorbell ring camera and when I set it up the subscription activated a previous camera that did not record, Now that the 30 day trial is over How do I get the subscription that I already have transferred to the new camera?
96
•1
•1
•1
•03-10-2026 16:58:14
U
user_cf7cb7
Accepted Solution
Mechanical chime support
hardwired-video-doorbell
wiring
Hello, I just installed a Wired Doorbell Pro 4k for a customer and it does not ring their mechanical chime. After some research it seems like this model does not support mechanical chimes, even though Ring's AI chatbot says it does. Does anyone know what the most recent wired doorbell is that will w
66
•2
•0
•2
•02-10-2026 23:42:08
U
user_2a2466
User Solution
Issue with web live view on Pro 2 doorbell?
troubleshooting
Is there some recent change that is preventing the web live view from working with the Pro 2 doorbell? It spins for a bit and then says, "There was an issue starting Live View, Click the Reconnect button to try again." The doorbell live view works with the app, the browser live view works with an I
180
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•2
•24-08-2026 14:45:14
Recent Discussions
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U
user_7c1e21
Power or voltage drop causes digital chime to sound
hardwired-video-doorbell
power-issue
chime
We have a Ring Video Doorbell Pro 2, and when we get power flickers or a short brown out of the power feed, the digital chime connected to the system rings/chimes. It doesn't always do this, but sometimes it does it multiple times. We have a Ring transformer, I've installed the Pro Power Kit, and it
7
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•0
•12-10-2026 16:05:51
U
user_775381
Need to fix Chime so that it rings each time the button is pressed.
Currently have to wait 30 seconds for recording to take place before ringing again. This is not acceptable functionality for a door bell. I will be returning my Chime because of this. May even sell the Ring doorbells and go back to a regular door bell. Just a stupid design and you haven't fixed i
10
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•11-10-2026 13:53:06
U
user_2e5792
Ring app doesn’t work correctly
negative-feedback
wireless-security-cameras
motion-settings
Someone stole a package off my doorstep on October 10 2026 between 2:06pm and 2:30pm. I think it’s amazing how I have a million videos of cars driving down the road but not the 1 minute shot of the guy who stole my package. how do I get the camera to focus on the important things and not notify me
13
•2
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•1
•11-10-2026 06:08:45
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