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Snooze Motion - multiple devices
I have a Ring Doorbell and a Ring Floodlight at my back door. When I mow the lawn I would like to snooze the motion alerts so it doesn't trigger the cameras a dozen or so times during my efforts. The problem is, I have to snooze on my phone, my wife's phone, then her tablet and finally my tablet. This is a nuisance. Can someone explain why the "Snooze motion on all cameras" has incomplete labeling? It should be called "Snooze motion on all cameras but only on this device". In general I like the Ring design, but I cannot for the life of me understand why this setting is only applied to a single device rather than every device associated with this account. **This is a design failure.**I realize uninstalling it on our tablets is probably the best move to minimize the "noise," but my phone isn't always nearby when I am in the house. The problem still exists that we have to snooze it on multiple phones.
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18-05-2020 14:38:50
Responses (11)
- T
Hi Neighbors. We have a few options available for Snoozing Motion Alerts on your phone. First, you can use the [Snooze or Global Snooze](https://support.ring.com/hc/en-us/articles/360000047206-How-to-Use-Motion-Snooze-and-Global-Snooze) option. This will snooze alerts for the selected duration of time. Another option is to set a [Motion Schedule](https://support.ring.com/hc/en-us/articles/218380863-Scheduling-Times-When-You-Don-t-Want-to-Receive-Motion-Alerts-) for you device. This is great if you don't want alerts during a specific timeframe on certain days. Lastly, you can control alerts with Modes. [Modes for Cameras](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-of-Your-Ring-Devices-with-Modes) allow you to control how a device behaves based on what Mode you are in. If none of these options work for you, and you have an idea on how to improve this experience, please submit it to our Feature Request Board [here](https://community.ring.com/c/products/feature-request-board/24). Thanks, Neighbors!
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23-09-2022 16:33:16
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- U
This issue needs attention and resolution by Ring. I leave for work in the AM and would like to not disturb my wife. The support team's answer as actually to "Motion snooze on her device". So, I am to wake her to snooze the device every AM so I don't wake her up?Add a feature to "snooze ALL devices" AND add a feature so that you can snooze for a single minute or 5 minutes to leave, get the paper, whatever you need to do.And, if the answer is to add an exception for that time every day when I leave, also ridiculous. That is when I would want the monitoring most. Right when I leave, for a sleeping house.Every single false alarm conditions you to ignore the device... so that ultimately it does not do any good.
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20-10-2022 18:43:27
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- U
Hi, I have latest Ring app. for video doorbell 4. Where is the Global Snooze function, as I have no moon icon. ???? I can only go into chime snooze on one camera and device at a time. Need a single Global snooze button to mute multiple cameras on multiple apple devices. The function is shown on the support pages, but not there to use on the latest Ring 4 doorbells ???? Hopefully by bumping a couple of old threads, will get an answer. thanks.
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25-02-2023 13:57:53
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- J
Hi @user37472. I have responded to your [post](https://community.ring.com/t/global-snooze-icon-is-missing/187258/2) regarding the same concern.
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27-02-2023 21:06:02
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Cemccary
I have the same issue. Would like to know if there is a plan to resolve. Shouldn’t have to disable devices. I have multiple.
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21-09-2022 11:30:27
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