Error code P7-07

Question

have been experiencing error code P7-07 on my wireless doorbell saying it's might be too far from my router (actual distance is about one meter. I tried to reconnect the router a few times now but no succes. Installation stalls at 95%. Also, in the app I keep having to add my router. Any suggestions would be greatly appreciated.

Justin_Ring · Answer

Hi @user_a5cd72. Try factory resetting your Doorbell by pressing and holding the setup button on it for 20 seconds. Try rebooting your router as well. If you have tried these steps and are still having the same concern, reach out to our support team for further assistance. You can reach our support team on Facebook, X, or Instagram by sending a PM to @Ring.