How to I cancel my yearly subscription and receive refund

Question

I cancelled my yearly subscription plan a while ago but haven’t received a refund , after reading various posts I don’t think I cancelled it properly as it just says renew September 2025 so I think I have cancelled it so it doesn’t renew next year not immediately which is what I want but there appears to be no way of doing this now , can someone please offer me some assistance with this

Caitlyn_Ring · Answer

Hi @user_d3e509. You can cancel your Ring subscription at any time by following these steps on Ring.com. It can take up to 10 business days for your refund to process to the payment method on file. If you need further assistance with canceling your plan, please follow up with our support team.

user_01190a · Answer

I cancelled my plan no refund ..and still says ongoing ...