Is it possible to see if a motion recording has been deleted, and if so by which person or device? We have a ring doorbell and activity I was expecting to see wasn’t there and there’s a big gap where the recording should have been. A few people have access to the ring system so I’m trying to see if the camera didn’t capture the moment, or it has been deleted. An event log just saying a user has deleted a video would be enough to help me out. I at least know there’s something suspicious I should investigate.

Did you clarify IF shared users have the ability to delete? I have blank (black) spots and I tested what deleting looks like and it does make a black spot in my timeline. I’m hoping shared user can only view with no rights to do anything with the data they are allowed to see.

I'm having the same problem also. I'm the only person on the account and someone hacked into my account. I closed it but I say let me give it a 2nd try, I take all the bar cord stickers off and I reconnect my ring back on again. I am 100% sure that my kids hacked into my ring camera. I need help with this because he don't no my password but how do he get into the camera and stop it so I don't see any footage of him sneaking out

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user_822601

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August 17, 2024

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