Update 5.31.0 no live stream

Question

Last night i updated to 5.31.0 and i can no longer connect to any of my cameras live views.  Everything was working perfectly fine 3 days ago before the update.  I have done all troubleshooting so I know its not on my end.  Anyone else having this issue after the new update?

Caitlyn_Ring · Answer

Hi @Dongzo36. A great starting place for Live View concerns is our Community Post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821), which covers basic causes and solutions for Live View problems. Additionally, I would recommend uninstalling the Ring App, restarting your phone to clear the cache, and reinstalling the Ring App.