Defective door sensor,Need to replace but will I have to get subscription now?

Question

Hello I have had a ring system for a few years now. I do not pay for monitoring. I think a couple of door/window sensors are at their end. I have tried new batteries, resetting them and re installing them and they respond the same way. They pre maturely set off the alarm in the away mode?  Anyway, My question is this? I do NOT pay for a subscription and  If I purchase new sensors from Amazon and re install them onto my system  'will' I have to buy a subscription now??? Or am I good to go installing the new sensors! I am a senior and me and my wife are using our ring alarm 'strictly' for a home alarm if anyone tries to break in in the middle of the night. We have  No cameras just sensors on windows and doors. Just enough to wake us up (I Hope)! Thank you in advance if someone can help us and  answer this question would be greatly appreciated Have a great day

Tom_Ring · Answer

Hi @Muffin456. Sensors can be added/subtracted from any system without having to renew your subscription. If you sensors are getting set off randomly, the Sensor may be too far away from the magnet, causing a false alarm. Feel free to share a picture of how your Sensor is mounted so we can assess it.