Hi all, I’ve been sent the shared user invite via email, when I click 'manage access' on the bottom of the email, it takes me to a page with nothing on, there is no invite? Can anybody help at all? Thanks!

Sorry I’m no help but I am having the same problem.

Hey neighbors. Here's something you can try. Have the Owner go into the Ring app and delete the Shared User invitation. Also have the Shared User go into their email and delete any Shared User invitations in their inbox. Next, go ahead and start the Shared User process that is outlined in this Help Center article [here](https://support.ring.com/hc/en-us/articles/211018223-Allowing-Access-to-Shared-Users-and-Controlling-Ring-Devices-with-Multiple-Electronic-Devices). Let me know if that helps!

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pelham

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September 05, 2021

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