Cant share my devices

Question

I have invited my partner to share devices twice  and seem to be stuck in a loop with his account. It shows invite has been sent at my end but not accepted.

Caitlyn_Ring · Answer

Hi @user48198. Try completing removing your partner as a [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account) to clear up any issues with the invitation. Then send a new Shared User invitation to your partner. Make sure they're using the email address associated with their Ring account as well.

user50160 · Answer

Hello I am having the same problem and I have deleted the app reinstalled the app and removed her from the shared access but it is still not working.