Ring Security Cameras
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user_dd31bd
Accepted Solution
Ring camera has a pink ish color for trees, grass, etc
troubleshooting
What steps to take to correct?
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15-06-2024 23:23:11
Responses (3)
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Caitlyn_Ring
Hi @user_dd31bd. You can use the reboot option on the Device Health page to perform a quick reboot of your Ring Camera. This should only take a few moments. If that doesn't resolve the pink hue, the next step is to fully reset your camera by holding down the setup button for 20 seconds. Once the reset is complete, take the camera through a new setup in the Ring app using the steps under Set Up a Device.
If the pink hue persists after trying the troubleshooting steps shared above, then it would be best to follow up with our support team. You can get in touch with our support team at one of the numbers here, or on Facebook @Ring.
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19-06-2024 18:47:47
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