Moved from UK to US, can't figure out how to transfer Ring account

Question

I've just moved from the UK to the US, and my Ring account is still showing as UK. I changed my location, but I can't seem to sign up for a US protection plan for our new security system. The plans are showing in £ and I'm not getting any option for professional monitoring.

Tom_Ring · Answer

Hi @user_7732ad. For this concern, you'll need to contact our support team. They'll be able to change your currency. Keep in mind, Ring devices system are region specific and devices from the UK may not work in the US.