Transfer... 15 days?!

Question

Why is it that despite having the physical device I need to 'transfer' it from my previous account?! It's hilarious that it mentions the possible death of the prior user, **but just assumes tablets live forever?!?!**

Justin_Ring · Answer

Hi @user56279. If you log into your account where your Ring device is, you can delete it and set it up on another account without having to wait 15 days. Are you having issues logging into your account that has the Ring device?