Ring App 5.48.0

Question

Updated yesterday, 1/18/22 to latest Ring app version (5.48.0). Ever since, the app shows that my doorbell pro cam and Floodlight cam have 9 notification and 4 notifications, respectively, and they won’t clear when I check the histories. Also, if I go to delete anything from the history by pressing the 3 dots on the right and then pressing delete, it deletes the video above or below the one I actually want to delete. Finally, there needs to be a way to turn off the timeline.

pdeethardt · Answer

My app is doing the same thing in regards to the notifications. All my cameras are showing 9+ notifications regardless of whether or not I've viewed the new notifications.

Mike55 · Answer

Install of Ring App version 5.48.0, found that the alert icon count on each camera does not reset and disappear after videos have been viewed.  They also do not disappear after videos have been deleted.  Found the only way to reset the badge notifications is to restart the application.  Using iPhone 10R on iOS  15.2.