Security Devices not showing up

Question

I bought a range extender and the instructions tells me to find Range Extender in the Security Devices menu, but Security Devices is not an option when I click Set up a Device. How do I add??

Caitlyn_Ring · Answer

Hi @user_7fc405. The Range Extender is a Ring Alarm component. Do you have a Ring Alarm Security System set up in the Ring app? If you don't, you will not have the option to set up the Range Extender, as it requires the Ring Alarm Base Station. If you do have a Ring Alarm set up on your account, you should see the Security Devices option under Set Up a Device. It may also be called Security, depending if you're on iOS or Android.