When I listen to my outside cameras and doorbell I hear strange sounds, almost like loud crickets and I hear voices talking. The units seem to be picking up someone else, somewhere else. These are not sounds I can hear outside, so not local to my home. What's going on with that?

At Ring, your privacy and security are taken very seriously. Nobody can access your Ring devices except for you, and anyone you choose to add as a Shared User. You can learn more about our commitment to your privacy here. If you have any further concerns, don't hesitate to reach out to our support team @Ring on Facebook, X, or Instagram.

Hi @JuneB. Would you be able to share a video example of how this sounds? This will help the Community determine what might be the source of this. Also, I can share this with our team to see what they think as well. When attaching this video, you will need to compress the MP4 file into a ZIP file, as ZIP files can be attached to your reply and not MP4s. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. Alternatively, if the video is saved in the Event History in your Ring App, you can choose to share it via email and copy the link that is generated. :smiley:

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