How to reactivate

Question

I have a wired floodlight camera in our driveway. It suddenly started randomly flashing its lights, but only occasionally, and with no pattern - just off and on repeatedly. Tried numerous things to stop it, and finally Deactivated it, thinking it would re-boot. But now I can't get it to re-activate! Everything I've researched says to find the QR code, well that's long gone in the packaging years ago. There must be an easier way to just reactivate this thing, what am I missing??

Caitlyn_Ring · Answer

Hi @user_a6e650. Deactivating a device isn't the same as rebooting it, which is an option on the Device Health page. After you deactivate a device, you will have to perform a new setup in the Ring app to connect it to your wifi network again. The QR code, which you'll be prompted to scan during the setup, is located on the back of the camera.