2.4ghz force connection

Question

How do I force my Ring Doorbell Pro to get to the 2.4ghz band rather than the 5ghz band?. I'm hoping this will make a better connection to my router.  I've measured the signal strength at my door with other devices and they're strong. But for some reason the doorbell signal strength is weak. I have a mesh router with an extender very close to the Ring door bell.

Eagle328 · Answer

You need to make sure your router is showing 2 separate SSIDs. One for 2.4 GHz and one for 5 GHz. Then during setup choose the 2.4 GHz SSID. It will give you longer range for sure. An extra boost can be achieved if your in an area where there are many others with signal you can choose a channel, I'd try 1, 4 or 11 since they don't overlap other channels and are less likely to be used.

user_4218de · Answer

My doorbell doesn't find my wifi network what do I do ?