Hi, anyone else having issues with the app not showing the timeline? I’m on iPhone and when clicking in the camera image on the dashboard it goes straight to the live view with no timeline showing? To see the timeline I have to swipe down on my iPhone and click on the notifications, it then shows that particular event and shows the timeline? It wasn’t like this yesterday?

Hi @SimC_123. What version of the Ring app is installed on your iPhone? Try following the steps in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information) to toggle your Event History Timeline off, then close the Ring app, open the Ring app back up and toggle it back on. Let me know if this works!

I am have the same issue. I toggled off timeline closed app. Reopened app and turned timeline on. Still no timeline in live view. The only way to get time line is if in live view I click the gear icon then go back to live view I get a little pop up at the bottom asking if I would like to see past events instead. If I click the pop up it takes me to timeline. I'm on Android and running version 3.44.0 for the ring app

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user_be9575

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January 12, 2025

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