Doorbell Replacement Button

Question

I have the Ring Doorbell View Cam and the button has become cracked and looks pretty bad. Is it possible to change the button cover?

Tom_Ring · Answer

Hi @bigviv. It would be best to contact our support team to see if there is a new piece/replacement they could send you. Be sure to take a picture and have that handy, as our support team will need this. Please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

Kimmyjlc · Answer

It’s amazing that you can get a 3rd party button for a Pro Model and a Pro2 model and most other Doorbells in the Ring collection…I’m afraid Rings response of ‘Sorry…it’s out of Warranty you’ll have to buy a whole new View Cam’ isn’t good enough…if people’s buttons are breaking left right and centre…that’s a Ring problem…not a customer problem 🤬. Maybe they should just start selling buttons…I’m sure that as the manufacturer they have plenty 🤷🏼‍♂️

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