Is it possible to make mechanical chime ring with Ring Doorbell Wired 2021?

Question

Hello. I recently purchased Ring Doorbell Wired 2021 edition. I was able to successfully install it using a jumper cable. However, I now realize that my chime would not ring in this setup. This is an absolute no-go scenario in my situation. The old chime has to ring and digital chime is not an option. Is there something I can do with it (maybe with a second transformer or some other add-on)? Or my only option is to throw it to the trash and purchase another product? If so, would Ring Video Doorbell Pro work? Would hate to waste even more money...

Caitlyn_Ring · Answer

Hi @user31476. The Video Doorbell Wired will not ring your internal chime kit. This is mentioned on the [product page](https://ring.com/products/video-doorbell-wired), though other retailers may not explicitly state this information, so I apologize for any confusion. The [Video Doorbell Pro](https://ring.com/products/video-doorbell-pro) is also hardwired like the Doorbell Wired and it will ring [compatible chime kits](https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List). Just make sure your transformer meets these requirements: 16-24 VAC, 40VA max, 50/60Hz. If you decide to go with the Doorbell Pro instead, I'd recommend checking with the retailer you originally purchased the Doorbell Wired from to see what their return or exchange policy is.

brooksr1 · Answer

I have the same situation where I would like my existing chime to work as well.  I’ve tried it with and without the jumped installed and it makes no difference.  What is the purpose of the jumper, it seem unnecessary?