My outdoor cam plus video is lag and frozen every 5-8 seconds.

Question

I don't know how to proceed the warranty replacement. Any body could help me?

Justin_Ring · Answer

Hi @user_c325f7. If you are experiencing poor video quality, I recommend trying the troubleshooting steps mentioned in this Help Center article. If you have tried these steps and are still having the same concern, reach out to our support team on Facebook, X, or Instagram by sending a PM to @Ring for further assistance.

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