Hello, I have a Ring Video Doorbell (first generation), and when it was first setup, the mechanical chime worked, but after some time it stopped ringing the mechanical chime. I tried factory resetting it, and trying a different Ring account, but it still doesn't work. In the settings page of the Ring app, it doesn't seem to show any settings for the mechanical chime. I have checked the wiring, and in the app it shows it is hardwired. Any solutions to this issue would be appreciated.

I'm having the same issue, mechanical chime setting under general settings is gone, no way to enable and the mechanical doorbell is no longer working. Has nothing to do with a chime kit this is a mechanical doorbell hardwired. Been working for years, stopped working just noticed these last few days that the bell wasn't working. The book says to enable by going to general Settings', and then 'Doorbell Chime Type', them make sure 'Mechanical' is chosen in the drop-down menu, and that 'Ring my in-home doorbell' is selected. There is no longer an option under 'General Settings' for 'Doorbell Chime Type' it just has device name, location, and then ringer volume under Ringer. No longer showing anything for mechanical ringer. Battery is fully charged doorbell works if I remove the camera and touch the leads together, it seems its been disabled in the camera and I have no way to turn it back on.

I'm having this problem. I have reset the device, Removed the device and deleted the app, and reinstalled it, but still nothing. Frustrating!

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