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user_eb837a
Stared recordings are being deleted
I have a paid subscription. I hit the star on some recordings but I’ve gone back and only is saving 5 after that it deletes them?! What is the purpose of having a star to make sure it’s not deleted for the system to just delete it with no warning?
296
•2
•0
•1
•28-03-2026 00:13:37
user_03b048
No cover of stolen camera
In your conditions you write that you will cover a stolen camera without any costs but now you say no without an explanation? must i really replace all my camera and my Security plan due to this?
271
•2
•1
•1
•06-03-2026 22:27:36
user_d104c6
Undelivered Goods
I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check
443
•6
•2
•4
•15-12-2025 12:51:47
Recent Discussions
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user_e35b2e
Emails sent to different email address
My emails are being sent to a different email address. But my email is still the one on my account.
4
•2
•0
•1
•05-10-2026 09:41:43
user_4393f8
This device stopped receiving power
My ring external security camera has message saying This device stopped receiving power. But the blue light is on, the lights work and the camera is working. Connections have been checked and cleaned with camera reconnected to WIFI and power Looking for advice
9
•2
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•1
•02-10-2026 17:50:37
user_2ded12
Poor after-sales experience – how do I get this resolved?
I’ve been a long-standing Ring subscriber since 2019 and I’m extremely disappointed with the way my faulty Ring Pro replacement has been handled. My original doorbell failed and Ring quickly sent a replacement, but unfortunately the replacement was dead on arrival. I returned both faulty devices by
40
•1
•0
•0
•20-09-2026 14:48:56
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