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user_d25a5f
Second faulty door bell each this happens and now sent replacement to wrong address without over 3 weeks
this will be the second doorbell I’ve had to replace because they just stopped working but unfortunately this time they’ve sent the replacement to the wrong address. Not quite sure how they’ve managed this considering they have my address on their device plan when I rang them they had no interest i
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•22-03-2026 19:52:31
user_fd3cd5
Override light
Is there any way that I can using original light switch power ON/OFF the lights on Floodlight Cam Wired Plus or Pro, thus overriding the lights sensor and not effecting camera functionality.
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•16-09-2025 11:18:47
user_722636
Which Ring Product
I have an existing series of Honeywell Wireless bells connected via an adaptor to a wired bell door push. I want to retain the existing chimes but have them operated in parallel with..... I believe I need a Wired Video Doorbell Pro 2. I read the following on the ring website..."You can configure com
106
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•22-08-2025 15:18:45
Recent Discussions
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user_ed8974
AI Description improvements
I love the new ability to have AI descriptions added to notifications and video clips but feel that having the ability to correct a description would help the AI to learn and improve. For example it keeps referring to cats as dog, this morning it actually called one a German shepherd. As an addition
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•13-05-2026 06:36:52
user_3a6eba
Disable the blue light on Stick Up camera
I'd really like to be able to choose whether to have the blue (activity) light showing on my Stick Up camnera. It's sort of useful as a means of checking that the camera is working but it's extremely unhelpful if you are trying to make the camera inconspicuous which is often the case for security ca
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•09-05-2026 21:16:00
user_193acd
Suggested new AI camera feature
Ring has just added the new AI Familiar Faces feature. I would respectfully suggest a more useful AI Feature would be Unfamiliar faces. USE CASE: My garage contains a significant amount of valuable tools and other items. The garage is occasionally left open and is accessed by delivery services.
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•08-05-2026 15:23:04
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