Responses (3)

T

themuffinman75

Try enabling "HDR" under your settings.

0

•

08-01-2020 15:28:18

•

Reply

A

abezanson

Hi there, Did you find the HDR setting made a difference? I'm having the same issue. Andy

0

•

16-02-2020 16:05:43

T

themuffinman75

Well it did for me, my front door faces the west so every afternoon at some point the sun will be visible in my ring 2. All I can say is try it out and see for yourself.

0

•

16-02-2020 23:34:20

R

Rehara

Is HDR on all doorbells? I can't find it.

0

•

20-02-2020 20:22:20

T

themuffinman75

Not sure actually. I have a ring 2 thats hard wired and it under video settings.

0

•

20-02-2020 20:27:30

E

Eagle328

Not on my Pro doorbell. See video settings I attached. 

0

•

20-02-2020 20:32:52

W

Wicara

I have the same issue with a ring pro no fix yet

0

•

30-11-2020 20:46:28

•

Reply

C

CELLELC

You can buy anti glare film for ring pro on eBay or Amazon to eliminate the glare . Worked for us ! Shame though for such an expensive doorbell (which we do love) would of thought such a large successful manufacturer would have something in the settings to eliminate this

0

•

16-02-2021 18:19:26

C

CELLELC

See my comments below

0

•

16-02-2021 18:20:53

C
Cruzo406
Hi Tim Were u ever able to resolve this problem.? I have the same issue and havent found a solution.
0
•
11-10-2021 20:15:03
•
Reply