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Subscription issues

Hi, my subscription recently ended as I recently purchased the Ring doorbell. I am trying to purchase the basic subscription at £79.99 for the year, however every time I put my details in and click on purchase it comes up with an amount of £0 and takes me back to page to enter details again? 

Any ideas what I'm supposed to do? 

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15-11-2025 12:44:08

Responses (1)

  • J

    Hi @user_fd2eff. I would recommend making sure you do not have a VPN active. Try using a different browser as well. If you have tried these steps and are still having the same concern, reach out to our support team on Facebook or X by sending a PM to @Ring for further assistance.

    0

    17-11-2025 17:48:53

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