Responses (2)

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Caitlyn_Ring
Hi @Aprilkruse. Have you contacted our support team about this yet? They should be able to take a look at your account and get the Ring Protect plan sorted out to ensure you aren't further charged for a plan that you're no longer using. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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14-10-2021 21:35:06
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S
su_A_ve
OP - if you are getting Ring on the new place, you definitely want to "MOVE" the subscription to a new system and not just drop it. You probably have Ring Protect Plus (1st gen) for $100 a year. If you would activate a new plan, you would have to get Ring Protect Pro for $200 a year.
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15-10-2021 19:54:40
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