My Ring Doorbell dropped off my wifi. I want to reconnect but it wants the 5 digit pin off the device. I can't find the card that came with the device and I would have to take it off the wall to get the pin off the device itself. Is there another way to get that pin code?

Hi @sassy_red. If you no longer have the original packaging that came with the Ring doorbell, then you will have to get the 5 digit pin off of the doorbell itself. I would recommend taking a picture of this, that way you can have it readily available, if needed. If you are unable to locate the code on your Ring device, please reach out to our support team @Ring on Facebook, X, or Instagram to see what options are available.

were you ever able to solve this problem? Customer service said there is no way to have this pin unless doorbell removed. when removed, there is a qr code - but no 5 digit pin.

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user_9752d0

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Juni 04, 2025

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