Location not showing up on shared users

Question

Hello. I set up my ring and sent out shared access to my family. They downloaded the app and created an account with the emails. They got the email invite and when they went to accept there was no shared location. They deleted and downloaded tha app again and same issue. I have shared access turned on in my control panel.

Justin_Ring · Answer

Hi @user_01a3e9. I recommend trying the step mentioned in this Help Center article where the Shared User can accept the invite in their Ring app.