Motion Sensing and Link Device

Question

Okay, folks I have mounted a wireless stick up camera gen 3 using a battery and super solar cells. No problem with the battery but no matter how I set up the motion zone the camera will not trigger when it see's motion, record or allow the link device to chime. Is that camera junk or does it need a firmware upgrade. Live view works well as does snap shots but other than that we get no warning when anyone walks or drives into the set zone. Oh, I got it to work one time and then it seem it will not sense anyone for another 30 minutes. Now that's really sad. The camera need to sense any motion at any time regardless if it only a few seconds apart. I sure hope RING corrects all this bad stuff really fast.

pdeethardt · Answer

Need a little bit more info to try to troubleshoot. Are you using smart alerts, and if so what settings do you have enabled? What setting are you using for motion frequency? Do you have one large motion zone or multiple zones?

nvrpc1 · Answer

I am not using smart alert since I want to record for at least 60 seconds and don't care about battery life. I just need to catch the entire event and all involved. I am using frequently and I only have one zone. The car pass through the zone today and it did not trigger fast enough to capture it and it did the same when the car came home. It's even show catching people walk. Hell, I can walk into the zone, slow notification and then almost walk out of the zone before it catches me. Sadly, the trigger time need to be bumped up to immediately as well as the start record. It is slow than molasses going up a hill on a cold day. Got plenty of internet speed and a RSSI of 58. Battery is 87% and internet speed in 450 down and 20 up. Got Linksys Mesh system too. PS: I removed the camera this morning and then reinstalled it again with the newest updates. Sadly it was the SOSDD of piss poor trigger time, no notification and did not trigger the chime.  What happened to the ability for one camera that sees motion to being able to turn on another camera.