Ring doorbell 'waiting'

Question

I'm have an issue with my ring door bell not detecting motion also many times it will not open the live feed I have rebooted it more then once. There is also quit a delay from the time it does happen to detect and the time I get a notification. I have had my internet checked it is working fine so whats up Ring?

Justin_Ring · Answer

Hi @user_d766cd. I also recommend making sure your Doorbell has good signal strength. Try rebooting your router as well. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.