Ring Security Cameras
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U
I am away from Home and ring camera got disconnected
app-settings
troubleshooting
Need to activate the camera as it went down suddenly. Is there any way to active without physically presence near camera?
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05-12-2024 11:23:46
Responses (1)
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Caitlyn_Ring
Hi @user_6b1361. Ring Cameras will automatically try to reconnect to wifi after a temporary outage or disconnection. If your camera is unable to reconnect, the signal may not be strong enough. Unfortunately, you cannot troubleshoot this remotely. Once you are physically with the camera again, you can follow the steps in the app to reconnect it. After the camera is connected, check the RSSI on the Device Health page to see how strong the signal is.
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10-12-2024 14:26:34
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