Welcome to the Ring Community.
We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
We want to hear what you think! Please leave us feedback.
Recent Solutions
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tbag359
Warranty replacement
Where do I go for a replacement under warranty? I have been thru chat and tried all resets, troubleshooting, etc. They said its a hardware issue and to contact warranty about a replacement. However, I am going in circles trying to figure out how to go about getting to the warranty dept. Any help is
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•19-02-2026 12:06:23
user_5ced03
Wired cameras POE
Can any of the Ring cameras be directly connected to my router via ethernet cable for power AND video?
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•19-02-2026 02:46:48
user_128fa9
Using category six wire for the ring system
I have a camera system that uses category six wire I want to convert over to the ring system. Can I use the category six with the ring camera system
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•10-02-2026 23:58:05
Recent Discussions
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user_a4318a
Ring subscription costs DOUBLING!
@ring has lost its mind, choosing to screw consumer loyalty. DOUBLING the cost of subscription services, with no change in services being offered, on aging equipment the consumers already own, and expecting the consumer sheep to pay up or else. What reasonable company behaves this way? N
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•20-02-2026 17:14:55
user_91f72b
Camera Zones - alerts for a zone and only record another zone
I have a spotlight camera pointed toward the front yard and driveway that records and alerts of any motion. I would like to add a zone for the street which will only record and not send me an alert. This would be helpful if my neighborhood has car break-ins or other crime.
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•20-02-2026 15:11:45
user_ecde1e
Access to personal videos
I find it very disturbing that Ring will grant access to our personal videos (the ones we capture inside and outside of our property) to external companies and law enforcement. The videos that are captured on OUR ring devices our own property. They are not public domain. They are not to be sha
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•20-02-2026 14:24:04
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