Welcome to the Ring Community.
We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
We want to hear what you think! Please leave us feedback.
Recent Solutions
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user_996316
Do the new Outdoor Cam Plus POE actually get connectivity via Ethernet OR ONLY WIFI...........Tech support (entry level) can't answer this
So, I have five of the new Outdoor Cam Plus POE units and I assumed since they are POE I'd get Ethernet connectivity as well as power to them. This is pretty standard with POE devices (IE:Elite Doorbell Camera, Stickup Cam ELite). But after checking the specs closely it says connectivity is only WiF
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•28-09-2025 01:13:53
user_dc95bd
Legit email?
I just received an email from ring that indicates my spotlight cam battery will stop working November 15. It also states that I could receive a $200 credit for new devices. Is this legitimate?
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•24-09-2025 21:32:18
user_dd852c
Do I need 2 subscriptions for 2 locations
We have added a new Ring camera at a new location. I have the basic subscription for the first location. Can I add the second location to that or do I need to have a separate subscription?Is there a way to merge the two into one subscription? if that is needed, would I get a refund for the subscript
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•23-09-2025 16:51:21
Recent Discussions
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user_515ab7
Neighborhood Security - AI
I just read the email update on Neighborhood Security about reporting a lost dog to a community which sounds like a great idea.I would hope that Ring using AI would create a set of categories that expand this conscept. As an example I live in the White Mountains of Arizona and we have been hearing f
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•01-10-2025 18:35:34
user_6e87a2
Live View Stopped working a few weeks back on my PC, still down
The message you get when trying live view on a PC is "We are currently experiencing temporary issues".I only wish that was the case, seems like permanent issues to me.I can see Live View on my phone app but not when logged in via my PC.
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•01-10-2025 18:32:13
Mrmarket
Why does Ring not add a new camera to an existing Standard Plan?
I added a new camera to a location already with a standard home plane. Why does ring not automatically add it to the plan that already exist? Now ever time I log in I have to see this stupid message that camera is on a trail - Why is it on a trial if I already have a plan in that location. It sho
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•01-10-2025 17:42:37
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